Donor Information

Donor Bill of Rights

  1. All donors are entitled to receive an official receipt for income tax purposes for the amount of the donation.

  2. All fundraising solicitations by or on behalf of Covenant House will disclose our name and the purpose for which funds are requested.  Printed solicitations will also include our address or other contact information.

  3. Donors and prospective donors are entitled to the following upon request:

    • our most recent annual report
    • our charitable registration number
    • a list of the names of the Board of Directors
    • donor privacy policy.

  4. Donors are entitled to know whether an individual soliciting funds on behalf of Covenant House is a volunteer, an employee or a hired solicitor.

  5. Donors are encouraged to seek independent advice if Covenant House has any reason to believe that a proposed gift might significantly affect the donor's financial position or taxable income.

  6. Donors' requests to remain anonymous will be respected.

  7. The privacy of donors will be respected. Any donor records that are maintained by Covenant House will be kept confidential in accordance with our donor privacy policy.

  8. Covenant House will exclude donors from mailing lists at their request.

  9. Donors and prospective donors will be treated with respect.

  10. Covenant House will respond promptly to a complaint by a donor about any matter.

Success stories

Crisis Shelter: David

Life with his young, single mom was like walking on eggshells. David had to always be on guard to avoid provoking her temper.
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Covenant House abides by Imagine Canada’s Ethical Fundraising and Financial Accountability Code.