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Position Title: Project Coordinator, Toronto Family and Natural Su
Department: Program
Posting Start Date: 10/4/2017
Posting Cut-Off Date: 10/18/2017

Contract ( 8 months with possible extension)

As Canada's largest agency serving at-risk, homeless and trafficked youth, Covenant House Toronto changes lives by providing the widest range of services and support under one roof. We serve as many as 250 youth daily. More than a place to stay, we provide 24/7 crisis shelter and transitional housing on-site and in the community, along with comprehensive services including education, counselling, health care, employment assistance, job training and aftercare.
The goal of a Family and Natural Supports (FNS) approach is to break the cycle of homelessness through the provision of a very focused and client-driven intervention that provides supports for young people at risk of, or experiencing, homelessness and their family. Family and Natural Supports programs are intended to help mediate conflicts, strengthen relationships, and nurture natural supports to help young people move forward with their lives, stay in school, or access training and employment
This position is responsible for coordinating the development of a Toronto Family and Natural Supports program model. This involves:
1. Convening consultations with community agencies who serve homeless or marginalized youth populations
2. Developing an engagement strategy with youth to inform the program model
3. Developing Family and Natural Supports program policy and procedures;
4. Designing the program’s intake process, case management process, exiting and follow-up; and,
5. Liaising with the project and research leads with the Making the Shift: A Youth Homelessness Social Innovation Lab.

The position will report to the Clinical Manager at Covenant House.

1. Manage local stakeholder relationships by convening consultations with key stakeholders including: leadership and staff of youth homelessness service providers, youth experiencing homelessness, families of youth experiencing homelessness, and content experts;
2. Educate stakeholders on the model and Support local partners in their organizational culture shifts during implementation of the model;
3. Work with the Making the Shift: A Youth Homelessness Social Innovation Lab team to ensure program fidelity with the Family and Natural Supports Framework during the design process and support research and evaluation processes
4. Support local partners in their organizational culture shifts during implementation of the model;
5. Develop the program content, processes such as policies and procedures, as well as program forms (e.g., intake/assessment, action planning);
6. Contribute to knowledge development and mobilization through participation on external committees, conference presentations, blogs etc.
7. Submit regular progress and expense reports


1. University degree in a related area
2. 3+ years of program and/or communications experience in community-based / non-profit organizations, preferably in the area of youth homelessness
3. Understanding of youth homelessness and familiarity with a Family and Natural Supports practice framework
4. Exceptional interpersonal skills to engage a diverse group of stakeholders, potential partners and collaborators to work on projects of mutual interest.
5. Demonstrated project management skills, group facilitation skills
6. Excellent oral and written communications skills.
7. Familiarity with Google Apps, Microsoft Office, social media.
8. Ability to work evenings. weekends or travel overnight if required.

Interested candidates should submit their cover letter and resume to Human Resources, on or before Wednesday October 18, 2017.

Fax: 416.204.7030 • Email: • Website:

We thank all applicants however, only those candidates selected for an interview will be contacted.

As an employer, Covenant House is committed to building an organization that reflects the diversity of our clients and the communities we serve. We encourage applications from qualified individuals who represent diverse communities.